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Top Cars

Kingston upon Thames taxi service

(Surrey, United Kingdom)

Address: 30a, Old London Rd
Address: Clacton-On-Sea, Essex CO16 8DP
Address: Kingston Upon Thames, Surrey, United Kingdom

Top Cars

Phone number: 020 8546 8888

Rate Top Cars
1 stars Ave. rating: 1 from 1 votes.
  SaMiL   --   London (Greater London) (United Kingdom)
posted: 2011-10-02 07:18:16
We booked with top cars tonight and rang twice to confirm that we would need two drops (two areas of north london). We were quoted 50. On the final drop off the taxi driver was given 60 (accidently - it was two people splitting the fair) and when asked for change drove off claiming that he never was meant to do two drops,(so he was allowed to take the money). When the (alleged) management answered the phone, he continued with the story that only one drop had been requested. At best this was incredibly poor management, communication and customer service from the company (the attitude of the the taxi driver and the manager was horrendous and they need to work on their customer service skills). At worst there is something highly dubious about them and they are only too aware of the fact that they are fleecing money out of people. Do not use this company unless you want to part with more money than you were quoted! (and to be told how it dosen't matter you were over charged because the important thing is you got home safely - obviously!)
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