Excite Taxis

  Eidelweiss Abrahams   --   Cape Town (West Cape) (South Africa)

posted: 2009-04-16 05:21:31

I've been using Excite taxi's regularly for years and have recently been very disappointed in the shoddy service. On one occassion I waited more than an hour for a cab as the lady in the control room kept sending driver's to Milner road in Seapoint instead of Milner road in Woodstock, as I stipulated in all 3 calls . Yesterday was the tip of the iceberg. I called at 5:00pm to book a cab for 5:30 to meet me outside Shoprite in Woodstock . The gentleman even took down my number. When I called in at 5:45pm I spoke to a lady who told me the cab had waited for 20 min and she sent the cab to Milnerton 10min ago. The time span given does not even make sense.Clearly if I booked the cab 30 min prior to the pick up time I seriously needed it.Also, when I asked why I was not called to check I was told she knew nothing about me leaving my number as her shift had just started. There was no cab at all, and I was stranded outside Shoprite with my monthly groceries. The poor listening skills and lack of communication in the control room causes loads of frustration for your clients, not to mention the poor drivers who need to pay per kilometre. Now you have a dissatisfied customer and a disgruntled driver bacause it's too much effort to make a call in order to confirm.

  Anthony    --   Cape Town (West Cape) (South Africa)

posted: 2009-12-10 07:08:45

Wot a mishap.some controllers do av sloppy attitudes.n jst av no respect for individuals.bt i jst hp dt incidents lyk dt b cleared up a.s.a.p .i bleive dt the phrase, customer is always rite works

  Adriano   --   Sao Paulo (Sao Paulo) (Brazil)

posted: 2009-04-14 03:28:18

I would like to know taxi fares and average price from Cape Town Airport to Green Point. Thanks 

  fahiem    --   Cape Town (West Cape) (South Africa)

posted: 2009-05-18 03:37:49

its
24km
ill charge 7 rand per km
fahiem 0722963518

  Nazley   --   Cape Town (West Cape) (South Africa)

posted: 2009-01-22 08:07:53

Hi i would like to know what the price would be from Cape town Osctrich Farm to Mitchell's Plain
Thanks

  fahiem    --   Cape Town (West Cape) (South Africa)

posted: 2009-05-18 03:33:14

hi nazli
m/plain to c/p ostrich farm =41km
m/plain to west coast o/farm=50
ill charge you 7 rand p/km
fahiem 0722963518

  Michelle Christian   --   Cape Town (West Cape) (South Africa)

posted: 2008-12-15 07:02:06

Good day;
 
I often use Excite taxi service from my office to home and it is a great service. I have tried many other services but they either late or they very unfriendly. Keep up the good work guys.

  wayne   --   Dublin (Ireland)

posted: 2008-05-16 06:27:38

  wayne   --   Dublin (Ireland)

posted: 2008-05-16 06:27:38

  Vicky van der Hof   --   Rotterdam (South Holland) (Netherlands)

posted: 2008-04-20 07:21:07

Coming back to CT jan.2009 - Airport pickup? Of course by Excite Taxi's!!! Very friendly staff, good cars, good drivers, safety first. Great company! I used their service for one month, almost daily - it was a pleasure.

  Elroy Bull   --   Cape Town (West Cape) (South Africa)

posted: 2008-01-13 08:16:14

keep up the good work guys

  lucinde   --   Adelaide (South Australia) (Australia)

posted: 2008-01-13 08:10:09

excite taxi's is the best taxi service i have used so far the friendly staff is always kind and i get safely to my destination keep up the good work guys and i will recommend u to all my friends in australia

  dante   --   Abu Dhabi (Abu Dhabi) (United Arab Emirates)

posted: 2007-12-12 07:45:12

Thank you for the good service.