Trans-Cab Services Pte LtdSingapore taxi service(Singapore, Singapore)
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Address: 58 DEFU LANE 1 Singapore 539498 |
Trans-Cab Services Pte LtdPhone number: +65 6287 6666Phone number: +65 6213 0986 Phone number: +65 6555 6666 (Lost & Found / Feedback / Complaints) Phone number: +65 6213 0990 (General Manager) |
| Email: jasminetan@transcabservices.com.sg |
| website: http://www.transcabservices.com.sg/ |
Company backgroundCNG (compressed natural gas) taxi operated by Trans-cab. |
Aprox. pricesMeter fare The first (1st) km or less: $2.80 Every 385m thereafter or less up to 10km: $0.20 Every 330m thereafter or less after 10km: $0.20 Every 45 seconds of waiting or less: $0.20 Peak period (at time of boarding) - not applicable on sundays and phs Monday to friday: 7.00am to 9.30am and monday to saturday: 5pm to 8pm 35% of meter fare Midnight staggered rates (on top of metered fare) 12midnight to 6am 10% 50% of meter fare City area (at time of boarding) applicable for taxi hired within cbd area not applicable on sundays and phs not applicable when the midnight surcharge is payable payable on top of peak hour surcharge Monday to thursday 5.00pm to 8.00pm friday and saturday 5.00pm to 11.30pm $3.00 Public holiday (at point of boarding) where the public holiday falls on a sunday and the following monday is a holiday, the ph surcharge will be payable up to midnight of monday From 6.00pm on the eve to 12 midnight of ph: • New year's day • Hari raya puasa • Deepavali • Christmas From 6.00pm on the eve of chinese new year to midnight of the second (2nd) day of chinese new year Others Every trip starting from changi airport and changi air freight centre friday/saturday/sunday (5.00pm to 12 midnight): $5.00 all other times: $3.00 every trip starting from seletar airport: $3.00 every trip starting from singapore expo center: $2.00 A surcharge is pegged to the prevailling erp rate is payable for passengers alighting at fuji xerox towers along anson roadCompany fleet1660 |
Features      Spoken languagesenglish |
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It was unfortunate that i had to meet such taxi drivers, and it's disappointing to know that such taxi drivers do exist.
I was picked up along Hougang avenue 5 on Sunday afternoon at about 2pm and made a request to drop my aunty and mother along serangoon road near NEX and enroute to Bishan park where that was going to be my destination. Upon reaching NEX, i quickly told the taxi driver not to turn into the taxi stand, but drop my family off on the left side of the road, there was still ample time to change lanes but instead, he complained in chinese saying " Aiya, earlier don't say!". There was absolutely no need to be so rude, but i kept quiet nonetheless.
After dropping my family off, he asked me where i was going, and i told him bishan park, as bishan park is huge and have different roads leading to it, I was going to Canopy restaurant which i assumed an illiterate like him, wouldnt know, so obviously i gave him an easier landmark which was the swimming complex. After nearing Bishan, he didn't know where the swimming complex was either and completely missed the turn, and i ended up at Bishan Secondary School, which was far from my destination. He kept demanding in a rude tone on where i want to alight, i was lost, and him talking to me in that manner did not help the situation either.
After that, he made a U-turn and turned into a carpark, near Club Seven and also the prawning place, and he was raising his voice at me now, asking where is the place. I tried to recall other popular places around Canopy and i remembered mcdonalds was nearby, so i told him that, and all he said was " MCDONALDS? I DONT KNOW WHERE IT IS!", that was the last straw and we started quarrelling.
First and foremost, i would like to point out, if i knew where the place was, i would definitely point it out to him, secondly, i might not even have taken a taxi. It just doesn't make complete sense that i pay S$10 for a cab that didnt even bring me to my destination and instead, i ended up taking another taxi to Canopy, a fare which would have simply cost me less than S$9.00, i paid S$14.00.
In all my years of taking a cab, he is by far, the rudest taxi driver i had ever come across!!
When i took a comfort cab last week, the taxi driver who didnt know the place very well, called a hotline just to find out, that was the extra mile he went for the passenger, and that is what i assume most taxi drivers should do since they are given a hotline number to call in if they are lost instead of demanding from the passenger for directions.
In the end, i ended up at some place, lost under the sweltering heat and he just drove off.
How could you guys hire such rude taxi drivers?! By the way, i tried searching his cab for his name and license, he hadn't display anything. Is that even right??!