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Katherine about YELLOW CAB


Rodriguez_Katherine18@live.com  Katherine   --   Springfield MA (Massachusetts) (United States of America)
posted: 2014-02-28 07:41:15
THE WORST ! I've done called many times and they always say there should be someone coming soon but never get there! & if you call the lady is always rude & really disrespectful. She cuse you out and threat you and say she won't be sending any cabs to the address anymore. The customer service is HORRIBLE, such a bad experiece had made me not want to call there AGAIN ! ALSO asked her to put me on the phone with the manager and repeatedly hung up on me, this lady shouldn't be working for this company. What if i need a cab for an EMERGENCY? This lady is really immature and ignorant.She shouldn't be doing this & something needs to be done about this!
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