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Phil and Susan about Sri Lankan Hires


phil@philsego.com  Phil and Susan   --   Boston (Massachusetts) (United States of America)
posted: 2011-02-20 06:11:28
Their quick responses to our email inquiries gave us a lot of confidence in them, and the one time we had to call from the road (we'd lost our driver's cellphone number and needed to contact him) their staff was quick, courteous, and helpful. Once on the road, we had to make a number of changes to our itinerary due to flooding in the Anaradapura and Polonarruwa areas. From the first day, our driver, Thilanka, put our safety first, but also did his best to get us where we had hoped to go. In Anaradapura, he found a local expert who could identify which roads were still open, and we were able to visit much of the ruins. When leaving Anaradapura, many of the roads were impassable due to high waters; Thilanka calmly backtracked several times until he found a way to get us down to Kandy. He loaned us his cell phone and helped us to make changes to our hotel arrangements, and made suggestions for an alternative itinerary in the area around Kandy. He was incredibly knowledgeable about the area, and was a skilled and careful driver. A bonus for us was his engaging and friendly personality. Traveling with him was a true pleasure! We highly recommend Sri Lankan Hires to any visitor to Sri Lanka!
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