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Discount Taxis Ltd

Auckland taxi service

(New Zealand)

Discount Taxis Ltd

Phone number: 5291000

Rate Discount Taxis Ltd
3 stars Ave. rating: 3 from 43 votes.
  Shane   --   Auckland (New Zealand)
posted: 2014-06-20 12:25:17
I totally agree, with all who complained about the call centre,but not all operators the same. The drivers are amazing.
  graham   --   Auckland (New Zealand)
posted: 2013-12-27 12:36:01
as i have been in the security industry 35 years and involved in shift work and see the rubbish taxi drivers out there i my self always use discount taxis and not one complatint about there company or there drivers in the 14 years i have lived in auckland and use there service five nights a week.i also recomend them to customers when i am working on the doors in the city at bars or clubs and get good response from the cutomers when i see them again.if in doubt about the driver or the company go to the next taxi butrecoment there taxis wishes graham nelson.cps seccurity.
  Shocked   --   Auckland (New Zealand)
posted: 2013-07-17 12:32:36
Very dangerous driving and rude drivers with some serious road rage. It is absolutely unacceptable to hear the driver verbally abusing and swearing other people on the roads. Surprised an accident didn't happen. Will NEVER use them again. Very poor customer service.
  Rob   --   Auckland (New Zealand)
posted: 2013-06-13 02:44:41
I ordered a discount taxi. We were quoted $35 over the phone and got charge over $50 by the driver!!!!! Complete rip off!!!! WOULD NOT RECOMMEND!!!!!!!!
  Raj   --   Auckland (New Zealand)
posted: 2013-03-02 03:37:36
Really best deal , very good service, the drivers are polite a few of them not very communicative but helpful. I have used them since 2002 . I had a drive called Anwar who became a friend and always tried to use him. Unfortunately he was gone. Others are also very good. Given their price is so low try giving $5 more to the driver they appreciate it May be the phone person not so friendly and top customer services oriented , but you need to make a call on the value you recieve VS putting up with a curtail response may be the lady is stressed out or other issues. I am sure Dicount Taxis would have seen some of the comments and remediate the issues. But over all no compliants
  Shane   --   Auckland (New Zealand)
posted: 2012-10-05 01:01:16
Worst service I have ever recieved in my honest entire life. Being in retail I like to get the kind of customer service that I give out so I was appalled at the blatant rudeness of the lady on the phone. Whoever hired her needs to have his/her eyes/ears/brain checked because this lady was absolutely the sourest most bitter lady I have ever had the displeasure of talking to. While making my order she would constantly snap at me, and then when I corrected myself she had the nerve to say "Oh you don't know what you want, call me back when you know what it is alright?" And I am not an angry person or one with a short temper. But I just hung up on her. A lady like that does not deserve my business and I'd rather walk to town from Mt Wellington than take that kind of disrespect. You have lost a customer who uses cabs every other day Discount taxis. Disgusted.
  Tabitha    --   Auckland (New Zealand)
posted: 2012-10-16 17:31:47
I am a regular customer of discount cabs and i think their service and prices (most of the time) are amazing, sometimes you get the occasional jerk who drives 40 just because your only going a short distance. However my biggest issue with this company is the customer service contact centre. It is appalling the way they talk to their customers and i have numerous times had arguments with the staff and ended up hanging up. sort it out guys. seriously.
  Jacquie   --   Wellington (New Zealand)
posted: 2012-04-10 07:40:02
Excellent service. This is the second time I have used them and both times I have been impressed. From the friendly lady on the phone to the driver, the fixed price to the airport was a good one. I would definitely use again. Sometimes I wonder if the customers might like to try and be a little more friendly and polite and they might receive the same in response. Saying that, if females are being genuinely harrassed they should be reporting this.
  Lisa   --   Auckland (New Zealand)
posted: 2011-06-08 05:52:18
Totally disagree, with those saying call co-op. Last two times I took co-op, first one verbally sexually harrassed me the entire way into town from the airport (then tried to rip me off by saying he has no change). Second one tried to rip me off with the no change thing. I have always had better service from Discount.
  mike stuart   --   Lancaster (Lancashire) (United Kingdom)
posted: 2011-01-01 04:50:40
Excellent Service. Jonny, the driver was very knowledgeable and a joy.
  gfgfgf   --   Braine l'Alleud (Belgium)
posted: 2010-06-19 06:41:09
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