Mumbai Taxi | Meru cabs

  m.pushpa   --   Bombay / Mumbai (Maharashtra) (India)

posted: 2009-07-28 05:04:09

on july 13 ,the meru cab booked by me for travel from santacruz to cuffe parade failed to turn up despite being confirmed by the call centre .what was worse and more frustrating was lodging a complaint on july 15 .the call centre lady was most reluctant to transfer the call to a customer services mamager and asked umpteen inane irrelevant questions bordering on red tape and bureaucracy ,arguing that the manager is insisting on this info .finally ms patricia came on the line and she refused to give me her full name and designation saying it is company policy.on july 17 ms ashwini spoke to me and she too refused to give her designation .she gave me a amateurish explanation about the shoddy and defecient sevice lapse .the only reason one wants to know the designation is that one wants to know if the right person duly authorised is handling the complaint.being accessible and available is what customer service is all about .next i spoke to mr gavin,head of marketing , on july 24 and he too promised that i would hear from the company .its been two weeks since i lodged the complaint and i am still to hear something proper . 

  Saurav    --   Mumbai (Maharashtra) (India)

posted: 2009-08-04 06:02:20

Recently I availed the services of a cab from the airport's prepaid counter andhad to pay Rs.360 for the same distance that a Meru cab charged me Rs.298 by meter. Why should a customer pay more for the same distance with uncourteous drivers and unclean cabs? The state should interveneand ensure that citizens get better services rather than getting blackmailed by the taxiwallahs.

  reemi saikia   --   Bombay / Mumbai (Maharashtra) (India)

posted: 2009-07-08 12:11:14

  Sarabjit Singh   --   Bombay / Mumbai (Maharashtra) (India)

posted: 2009-07-06 01:49:52

I had a really bad experience with Meru Cabs where I had to almost miss my Rajdhani to Delhi in June 2009. I had booked a cab for 2.50pm frm my residence in Khar to Mumbai Central. First there was no 30min. intimation of driver details which meru claims to provide. So I called Meru and had to request for driver details which I got at 2.30pm At 2.49, the Meru driver called me saying he cannot make it & asked me to call up Meru & ask the team to arrange for another cab. I did the same & they promised another cab in next 10 mins. I waited till 3.10pm & finally took the good old black yellow cab to my destination. And yes I finally received a call frm the second driver at 3.27pm asking for directions by when I had reached mahim & just manged to catch my train! No apology call or from Meru till date(7/7/09) SO GUYS BOOK MERU AT YOUR OWN RISK!

  Richard   --   Perth (Western Australia) (Australia)

posted: 2009-04-10 04:17:36

We will be in Mumbai for 1 day and need to hire a small car and English speaking driver to show us Mumbai. Any suggestions on price and compamies

  Saurav    --   Bombay / Mumbai (Maharashtra) (India)

posted: 2009-06-29 06:54:01

I would suggest you opt for a Meru cab. You can call 44224422 and hire the comfortable A/C cab.

  santosh belchada   --   Bombay / Mumbai (Maharashtra) (India)

posted: 2009-03-15 09:00:57

helo i am coming to mumbai airport on 9.4.09 as i require taxi service from andheri to nalasopara can u tell me what is the taxi charges

  DEEPSHIKHA    --   Bombay / Mumbai (Maharashtra) (India)

posted: 2009-04-01 11:05:08

OTHER OPTION IS U CAN BOOK -PREPAID TAXI FROM OUTSIDE THE AIRPORT PREMISES,IT'S RELIABLE AS U PAY IN ADVANCE.

  sandesh harawde   --   Bombay / Mumbai (Maharashtra) (India)

posted: 2009-02-07 03:00:48

i want to catch a flight to Hyderabad on 9th Feb at 6:25 am from Dombivli city to Mumbai Airport.
  plz help me for the same,waiting for your early reply.

  Anita Menezes   --   Bombay / Mumbai (Maharashtra) (India)

posted: 2008-12-15 01:38:39

HI
I had taken a Taxi Just before the Bandra flyover on Friday 12th Dec 08. I got down in front of century bazaar & forgot my Sony Ericsson G900 cell phone in the TAXI. I tried calling my cell, but the person disconnected my Phone. Sadly, I did not note the Taxi number. Can you help?

  Ramalingam Raju    --   Bombay / Mumbai (Maharashtra) (India)

posted: 2009-02-04 23:50:44

I may be able to help. Pls send me some details.