william rowland   --   none (United States of America)

posted: 2007-09-30 08:43:35

After two years I am still very angry about the way one of your drivers treated me.  I flew up for a Symphony Concert.  The Driver was apparently of Jamaican origin.  He at first pretended not to know the address I ask him to take me to which was a friends condo at 52 Piedmont street.
Instead of taking me directly there he ran up the meter taking me  all over the Back Bay area when he could just as well dropped me off at Arlington or Church at the corner of Piedmont.
Not being from Boston and my friend just had bought the Condo--- I did not know  the area well.  I am not a very happy camper about this. But that is ok I have told everyone who is not familiar with Boston to avoid your cab company because I got other reports that your drivers are doing the same thing.
I also had a problem with them taking me to the restaurants in the Tremont area which had been recommended to me by the Airlines.  The airlines were correct in everyway in their recommendations and I enjoyed myself at them.  The problem was that again they drove me all over the place when they could have just let me out near the restaurant which was right around the corner from Symphony Hall.
This  is very unethical and I hope you will fire every driver you get somesort of report like this. They do your company a gross dis-service as well as the city of Boston.