Vancouver taxi

  SK Khoo   --   Vancouver (British Columbia) (Canada)

posted: 2009-07-21 02:34:55

I had a horrible experience with Checkers Cab on the morning of the 21st July, 2009, in Vancouver, BC. I had called for a taxi from Yellow Cab (another cab company in Vancouver) for a pick-up at my home. My Yellow Cab taxi arrived promptly. There was a lady named Darlene waiting for her taxi to the airport and said she had been waiting for almost 30 minutes. Not wanting her to be late for her flight, I offered her my taxi, saying I would take hers, which came a few minutes later (just after the Yellow Cab driver had finished loading Darlene's luggage and they were about to pull out). Darlene's cab was from the Black Top & Checkers Cab company (car 91). I explained the situation to the Checkers Cab driver and he immediately began to verbally abuse me. I offered to take his taxi but his verbal tirade only continued. I calmly explained the situation again and asked him to settle down but he simply continued to verbally attack me and the lady. I asked for his name and informed him that I wished to lodge a complaint. The driver refused to give it to me and just drove off after a last few heated words.
 
I realise, of course, that the driver might be upset at losing a lucrative fare to the airport and having a cross-town fare of about a third of the value. However, I had very politely explained why I had given up my taxi to the lady (Darlene) and at no time did I insist that he, the Checkers Cab driver, had to take me. I could have very easily called another Yellow Cab (which I did after this very unpleasant encounter) but I asked if he would take me since he was already here. There was absolutely ZERO justification for the verbal abuse I received. I called Checkers Cab to lodge a complaint and spoke with the Operations Manager who was very accommodating and said that the driver would be dealt with. However, I unable to verify if any action was, indeed, taken.
 
This is not the first time I've had a bad experience with Checkers Cab, which is why Yellow Cab is my preferred company to call when I do need a taxi in Vancouver. I have never had to wait very long for a Yellow Cab and the drivers have all been excellent and friendly. Their service is top-notch and generally worth the 20-30% tip I leave in appreciation for their efficient and trouble-free rides.

  paul   --   Surrey (British Columbia) (Canada)

posted: 2009-05-21 11:13:14

i take taxis lot from surrey to langley, white rock i have tried every company in surrey but i have say Pacific cabs is the best their cars are very clean and new i would tell everyone atleast try once. I am very happy one good thing i like that u can book your taxi online.

  anon   --   Vancouver (British Columbia) (Canada)

posted: 2008-10-15 11:39:52

Never call Vancouver Taxi. They are inveterate a-holes. We only use taxis on very a rare basis but when we needed one this morning we were informed that we were 'blacklisted' because someone from our address called Vancouver Taxi but had the unmitigated gall to jump into a Yellow Cab (like whoever it was knew the diff.) We will never, ever get into a Vancouver Taxi Ltd. cab ever again - and I encourage anyone and everyone to do the same. Run by a-holes, driven by a-holes and completely lacking in any sense of service. ADIOS!

  chris    --   Vancouver (British Columbia) (Canada)

posted: 2009-02-11 01:26:27

I had try almost all van taxies but i guess Vancouver Taxi is the best they come on time and drivers are very nice. Stop jurking around.

  anonymous   --   Vancouver (British Columbia) (Canada)

posted: 2007-12-18 08:42:59

the worst service is with vancouver taxi...i called 4 times in over an hour...only to finally be told after over an hour that the wait is 1 to 2 hours. if that isn't bad enough...i saw at least a half dozen cabs drive past the starbucks i was in with no passengers and the light on the top of the cabs!! not only that...they never called back to let me know when and if the cab was coming...i ended up taking a bus home, over an hour and a half later!!! i will NEVER call them again!!!!

  Arissa   --   Vancouver (British Columbia) (Canada)

posted: 2007-12-03 11:32:46

Yellow Cab is plentiful in Vancouver, but TERRIBLE.  The cars often don't show up, I've had drivers be VERY rude to me, I've dispatch is unfriendly and gets details wrong (maybe this is why the cars don't show up?)  Overall, there are lots of companies in Vancouver.  Don't call this one ... just flag it if you see one, and call another company if you want good service.

  romina   --   Los Reyes Acozac (Estado de Mexico) (Mexico)

posted: 2007-08-28 08:32:03

  Adesva    --    (Afghanistan)

posted: 2007-09-10 23:00:57

Hi How are you?

  Saúl    --   La Serena (Chile)

posted: 2007-08-30 04:47:04

Hola Romina,
te paso aquí los datos sobre las tarifas de taxis en Vancouver que eran vigentes el año pasado para que te orientes un poco.
La puesta en marcha del servicio de las empresas de taxi allá en Vancouver costaba unos 2.5 dólares canadienses, evidentemente. Luego, por kilómetro te costaría 1.35 poco más o menos y te doy por si acaso la tarifa de espera que los taxistas de Vancouver calculan por horas. Te sale la hora unos 25 dólares.
Ya te comento que ésto era así al año pasado cuando estuve yo pero es posible que hayan subido un poco desde entonces, porque ya sabes que también los taxis hacen lobby para aumentar las tarifas y por qué no iba a ser el caso de las flotas de taxis en Vancouver...