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M & M'z Taxi

Spruce Grove taxi service

(Alberta, Canada)

M & M'z Taxi

Phone number: 9623256

Rate M & M'z Taxi
2 stars Ave. rating: 2 from 14 votes.
  emjy   --   Spruce Grove (Alberta) (Canada)
posted: 2015-05-20 12:29:41
I was just picked up by one of your drivers in stony plain and they were very rude u tried calling in to this incident and the person in charge hung up on me. I find this very unsophisticated especially since the friendly times we have had with your drivers. The way this was dealt with was very minor. I think this driver should at least be talked to since we are the one arriving his services
  Ryan   --   Edmonton (Alberta) (Canada)
posted: 2014-12-14 08:08:52
Terrible taxi service. Do not call this company. Its is shameful when you are picked up after a night out and the driver is as intoxicated as you. I called the dispatch and all i got was rude unprofessional service, and then was hung up on. I will never use this taxi service again and highly advise other to stay away as well.
  mel c   --   Stony Plain (Alberta) (Canada)
posted: 2014-06-26 10:08:31
this is bad compnay bad drivers too almost got tboned at spruce grove driver was trying to cross four lanes at rush hr.. i had asked him to go the other way with amerge but i guess he was in a hurry. i almost died so next time if there is one i shall insist on saftey.
  Key R   --   Spruce Grove (Alberta) (Canada)
posted: 2013-12-04 11:34:50
BAD BAD BAD customer service! I encountered a situation that I wish no one has to go thru with this company.. I run a dayhome and I have a child who gets pick up and dropped off before and after school by this company and I would say on a normal day I would give this company a 6 out of 10 however the last few months.. shameful shameful shameful! The driver will drop off this child who is 9 years old without waiting to see if the child makes it in the door during this time of the year where the temperture drops and it is very cold and snowing UNEXCEPTABLE! Then this morning while I was cleaning up after a sick child the driver waited 6 minutes outside before I noticed anyone out there waiting for the child pick up! I opened the door to let the driver know I seen her and the child was getting ready.. her reponse was "I have been waiting 6 minutes I have a schedule to keep" my reponse was "I cleaning up a sick kid and the other one will be out" she then started yelling and saying she didnt care she has a schedule to keep just like a school bus and she will be late all because of me. I then told her she could of came to the door if she noticed no one coming.. as every other day I would open the door to let them know the child was getting ready. So being frustrated with the situation I called the office to inform them of what just happened and the dispatcher told me there isnt anything that can be done because the driver is the owner of the company that I just had the screaming match with.. It amazes me that the "OWNER" of the company treats their clients like this! Its good to see first hand how a company is run.. SHAMEFUL SHAMEFUL SHAMEFUL
  Angie   --   Spruce Grove (Alberta) (Canada)
posted: 2013-11-03 08:23:10
Very very unprofessional staff. Very dirty cars always smell like cigarette smoke. I have started using bad cab because they are always prompt they give discounts to regular customers their cars are always clean and smoke free. I was riding with bad cab yesterday and a m and m car stuck up the middle finger I was appolled very very unprofessional
  Shel s    --   Spruce Grove (Alberta) (Canada)
posted: 2013-01-21 01:46:28
I live in Spruce Grove and M&M'z Is the only Taxi service I will Call, with the other option being Meadowlark! They always come faster, my ride always ends up being cheaper and the driver's are ALL very friendly and haven't had one bad experience yet! People have to realize that in Spruce Grove we have a limited # of companies to call, also with being called into Edmonton and not to mention the customers calling making cabs wait doing a bunch of last minute stops. We can't blame the drivers I'm sure if there late when you call it's for a reason! They are there to work and make $ I'm sure there not making you wait on purpose and just driving around for no reason! I'm sure they WANT the fare just about as much as you want the ride so I think we should all give those cabbies a break!!
  Harry M    --   Spruce Grove (Alberta) (Canada)
posted: 2015-03-22 01:18:19
Lies, Lies, Lies!
  stony plain   --   Stony Plain (Alberta) (Canada)
posted: 2012-12-27 08:26:29
I have NEVER ever had such a bad experience with a cab company.On icy winter roads 120km an hour was at airport in half hour from Stony.Car seat was broken and sat at a recline possition. Upon return NO taxi was told had to pay in advance although was never told that at any time.Never did show up at airport upon my return which I had booked ahead of time.Was told taxi would arrive in 45 min hahaha and again never did show up after an hour more of waiting.Receptionist is very snooty and impolite doesn't know what she is doing and blames customers ALL the time Will be passing the word around to friends and family to NOT use them.Spruce Grove? Get a reputable taxi company,one that knows how to serve their customers,with curtesy and politeness.when asking to speak to manager never seems to be one around or excuses why we can't. Maybe this should be reported to the city of Spruce Grove?
  anoynomus   --   Edmonton (Alberta) (Canada)
posted: 2012-05-28 10:07:24
this cab company is the worse company i have ever rode with, they tell yo 5 mins and have you waiting an hour and they also ignore your calls if they please and they dont like to call when on arrival and just take off and blame the customers, spruce grove really needs some new cab company to go around the place, this company is a JOKE
  stony plain customer    --   Stony Plain (Alberta) (Canada)
posted: 2012-12-27 20:38:12
I agree
  Gary C.   --   Stony Plain (Alberta) (Canada)
posted: 2012-01-12 02:45:42
I just observed one of the M&M Taxis doing 60 km/h in the fast lane of the 80 km/h section between Spruce and Stony. Looked over to see the female driver busy writing while driving. Not good.
  Rob P    --   Spruce Grove (Alberta) (Canada)
posted: 2012-02-01 11:00:30
Although its posted 80 kmh, thats the max you are allowed to go not the min, if she was in the lane first its her lane, feel free to pass !
  D Amyotte   --   Spruce Grove (Alberta) (Canada)
posted: 2011-05-18 05:38:09

Usually your service is good but today you dropped the ball. Making My wife wait for 1+ hours for a ride without calling the customer to let them know there is a delay.....very nice :/

We'll give our business to someone else for awhile.



  s lee    --   Spruce Grove (Alberta) (Canada)
posted: 2012-02-15 06:42:57
i know people that work for this company, and i know there are customers that dont tell the dispatcher that they have numerous stops,or they take an extra 10min getting out to the car,or maybe factor in busy road conditions..or the simple fact that if u were told an hour then there is a high volume of calls and maybe others than yourself have also been waiting just as long? ???i know its a demanding job so maybe have some patient panties on or book a timecall...just sayin..
  John J    --   Spruce Grove (Alberta) (Canada)
posted: 2012-02-01 11:05:45
Myself I would have waited 15-20 mins if they hadnt showed up yet then called to find out the delay. If that wasnt acceptable I would have called a other company right away
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