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Black Top Taxi Company Ltd

Calgary taxi service

(Alberta, Canada)

Address: 2717 5 Avenue NE , Calgary , AB T2A 2L6
Address: 2888 Shaganappi Trail NW , Calgary , AB T3B 6A8

Black Top Taxi Company Ltd

Phone number: +1 403 7353222
Phone number: +1 403 2200573

Aprox. prices

Rates Taxi Rates in Calgary are regulated by the City of Calgary Livery Transport Service. Because of this regulation, all taxi companies in Calgary follow the same rate structure. For more information on the Calgary Livery Transport Service please visit the City of Calgary's website at Current Taxi Rates (G.S.T Included) Rate 1 : $3.00 first 150m: $0.20 each additional 150m or portion thereof Rate 2 : $5.00 first 150m: $0.20 each additional 150m or portion thereof $24.00 per hour waiting time or $0.20 each 30 seconds or portion thereof *Rate 2 can only be charged for trips originating from the main passenger building of the Calgary International Airport. This rate includes the airport departure fee of $2.00 **Flat rate fares not allowed. ***Driver is not required to carry change of more than $5.00 from 6 P.M. to 6 A.M., $20.00 from 6 A.M. to 6 P.M. For complaints or compliments on the taxi service you have received, contact the City of Calgary Livery Transport Services at (403) 221 3580. Include the taxi number and the taxi driver's city license number.

Rate Black Top Taxi Company Ltd
1.5 stars Ave. rating: 1.5 from 48 votes.
  Anon   --   Calgary (Alberta) (Canada)
posted: 2012-04-06 12:29:17
Horrible customer service in Calgary, hung up on4 times and they cancelled the car they were supposed to send when we got upset about waiting over an hour. Horrible service
  alicia   --   Calgary (Alberta) (Canada)
posted: 2012-02-13 07:47:13
on monday feb 13th i took a black top cab from foothills hospital to my home. it was supposed to cost me 29.00 and after i paid by debit he told me it didnt work and i told him it said approved. He told me it was not and wouldnt let me leave without paying, again. after paying 2x i came i checked my account and was charged twice. I have tryed calling to complain militple times and no one is answering. I will never be using this cab company again.
  Cathy   --   Calgary (Alberta) (Canada)
posted: 2012-01-03 10:12:39
I've had car #28 twice in two weeks and he is a crook! Both times, he turned off his metre just before stopping (thinking I wouldn't see) and inflated the amount that I owed. When his credit card machine didn't work (both times), he inflates the amount again. I won't be using BlackTop again.
  Ken    --   Calgary (Alberta) (Canada)
posted: 2012-02-07 17:45:38
Hi Cathy, I'm interested in learning more of your experience with #28. If you are interested in bring this taxi driver to the regulatory body's attention please contact Calgary ph# 311 with details of your complaint so they can be investigated. You are free to mention my name "Ken" in your correspondence with 311. Thank you.
  Heather   --   Calgary (Alberta) (Canada)
posted: 2011-12-21 04:02:30
I took a cab (#54) home from the foothills hospital. He asked for my address about 4 times before we left the hospital. He dropped me off a block away from my apartment and claimed there was no parking, which there was more than enough and I've been taking cabs for years and never once has parking been an issue. I gave him my credit card to pay and he got upset and demanded I pay with cash. I told him I didn't have cash so he slammed around his machine and then advised me it didn't work and that I had to pay with cash. I explained again that all I had was either my credit or debit card. After arguing with me he used a manual receipt which was fine and started yelling at me telling me I ha wasted his time. I called black top to complain about the service I received and was completely brushed off and then hung up on. I called back and asked to speak with a supervisor and wa told someone would call me back. I have a feeling that won't happen. I will never use that company again.
  Lola   --   Calgary (Alberta) (Canada)
posted: 2011-12-20 12:22:11
I took a black top taxi (# 70) on Dec. 14, 2011 from Rockyview General Hospital to Rockyview Maternity and Family Practice on Elbow drive SW, a journey of less than 5mins. The money charged was 7 Dollars but the cab driver swiped 72 Dollars out of my credit card. After I discovered this, he swiped my credit card again to return my money and also paid the normal 7 Dollars. In fairness to the cab driver, he gave me a receipt for the refund but up till now (almost a week after) the money hasn't been returned to to my account. I have been calling their office to lodge a complaint and for my 72 Dollars to be returned since then, but all I keep hearing are the voices of rude, unprofessional and very pathetic despatchers. The accountant by name Francis also promised to look into it but up till now nothing has been done. Can someone pls give me an advice on how to get my 72 Dollars back? Thanks.
  kenn   --   Manila (National Capital Region) (Philippines)
posted: 2011-12-18 01:09:56
the taxi that i got which have a plate number of J10687 was so arrogant and rude....automatically when you got a taxi and ride on it before you enter you gonna tell where do you wanna go,,its just happen that i was talking to my friend and i found out that we are just rotating at the place ive been..its just that he didnt understand what his customers saying and when i say turn left he continous driving and i told him why dint he turn left as i was said,,,but he got mad and told me why didnt know where im going,,,that was my house ofcourse i knew it,,,,and after that in my entire life ive been encountered such a jerk like him because when im gong o pay and i said DEBIT please he told me he didnt accept debit...HOW COME...what is the use of debit if he want very very dissapointed with this guy and your CAB....i will never going to ride on BLACKTOP TAXI ever!!!!!! THIS IS THE PLATE NUMBER OF THAT VERY ARROGANT TAXI DRIVER IVE BEEN ENCOUNTERED IN MY WHOLE LIFE.....PLATE NUMBER J10687
  tony   --   Calgary (Alberta) (Canada)
posted: 2011-10-30 11:24:06
So your not Sopposed to drink and drive but when called for a cab last night at midnight I was still waiting for a cab a 4am and when I called to complain they Hung up on me right of way and everytime I called to see where my cab was they said it was coming but never showed up I'm not happy at all and I still have not heard anything from them
  Susan   --   Calgary (Alberta) (Canada)
posted: 2011-09-17 12:16:22
Black Top Cabs of Calgary are extremely unreliable. I had a wheel chair taxi booked to pick me and my Mother up at my Mothers rehab hospital in Calgary today for her first day pass home in 6 months. I reserved the cab 2 days in advance and phoned one more time to confirm. Today I am at the hospital with my Mother waiting for BlackTop Cabs to show up and no taxi comes. I start phoning the company and no one is answering the phone. Confusingly they have 3 phone numbers listed. I call all 3, none answer. Finally I a rather hysterical sounding dispatcher answers, and puts me on hold (this is 2:30 pm Friday afternoon). When he finally comes back on the phone and I complain about the no show he tells me he has just come back from 2 weeks away and there is no taxi who can come now. I complained some more explaining why this pick up was so important, and he told me he would have his driver call me. His driver called and told me the dispatcher was terrible and he would do his best to come get us in one hours time. To be fair the driver was kind and apologetic, but given the fact my Mothers days pass was being ruined I called Associated Taxi and they had a van over within 15 minutes and were very professional  BlackTop Cabs of Calgary are unreliable, do not answer the phone and the dispatch staff are incompetant.
  amy   --   Calgary (Alberta) (Canada)
posted: 2011-09-08 12:28:10
Driver #67 was behind me and started beeping his horn as soon as the light turned green. He then sped down elbow drive and ran through a red light.
  Natalie   --   Calgary (Alberta) (Canada)
posted: 2011-08-12 05:22:26
Cab# 32 at about 4:00pm, August 12, 2011 cut me off in the left turning lane, went around me on the left side!!and almost took out the pedestrians in the intersection. Drunk Driver??? 
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